Unfortunately, we don’t offer refunds due to the immediate process of your arrival and payment immediately after your payment or deposit has been submitted.

Are experiences are thoughtfully designed with you in mind. If you are traveling alone and you don't have a plus one, we will match you with another traveler on the experience that has also booked a double or triple occupancy option.

Air & Land - We will book your flights to/from our departure airport. The flight is always economy class unless otherwise stated. You will be responsible of securing your own flight to/from the departure airport to depart with the group. Land-Only - You will book your own flights to/from the destination. We will not be involved in your coordination to arrive at the accommodations at the destination UNLESS otherwise stated on the booking page.

If you just so happen to need to cancel your experience with us, please submit your cancellation via email. As a reminder, we do not offer refunds for any deposits or payments made towards any experience. No exceptions.

Travel insurance is HIGHLY RECOMMENDED for any Melanin Voyage Experience, meet-up or trip. Review our recommendations here: https://www.mvexperiences.com/travel-insurance

Melanin Voyage will issue you a travel voucher equal to the amount paid to be used for future travel with us. Vouchers are good through December 31, 2022. We recommend reviewing your travel insurance as well to understand what is covered. Please review in detail your coverage and direct coverage questions to your provider.

We will rebook you or issue you a travel voucher equal to the amount paid to be used for future travel with us. Vouchers are good through December 31, 2022.

Destinations are either available now or they will be on sale in the coming weeks. Please make sure that you subscribe to our website to receive weekly newsletters.

We will follow policies and advice of the local authorities and your Melanin Voyage experience leaders will assist you as much as possible – including contacting your emergency contacts and assisting with local medical facilities. We strongly recommend checking your travel insurance policy before you travel to determine what level of insurance coverage you may be eligible for in the event that you are quarantined or get sick while traveling. Direct all coverage questions directly to your provider. We recommend a contingency fund for unavoidable situations such as severe weather, natural disasters and civil unrest when you travel. With this in mind, we recommend you carry US $500 for medical expenses in case it is needed. Please note that Melanin Voyage is not responsible for additional costs due to quarantines and/or medical sickness.

Every port of entry will have its own screening requirements in place. If you have traveled through a country affected by Covid-19, you may be denied entry or be required to quarantine for a period of time. Before arriving at your destination, you will need to make sure you meet all entry and exit requirements. Many countries have put in place new entry measures due to the Covid-19 outbreak and these are changing daily. We strongly recommend that you check this information frequently. The link below has information on screening and COVID-19 per country.

Effective January 1, 2021, Melanin Voyage attendees must present a negative COVID‑19 PCR test certificate that is valid for 96 hours from the date of the test before an international or domestic departure for the safety of our staff and experience attendees. The certificate must be for a polymerase chain reaction (PCR) test. Other test certificates including antibody tests and home testing kits are not accepted. If you are taking a test before you depart, you must bring an official, printed certificate in English to check in. Please note that SMS and digital certificates are not accepted. If the test result is positive, you will be required to file an insurance claim with your travel insurance provider, but you are not allowed to participate in the upcoming destination.

Yes, a deposit is REQUIRED. No exceptions. Initial deposits are non-refundable as well as ALL PAYMENTS. The deposit secures bookings for serious travelers.

No. We prepare for your arrival as soon as your registration is complete. We recommend that you obtain travel insurance to ensure your trip and purchase “Cancel For Any Reason” policies. Payments and deposits are non-refundable. No exceptions.

Absolutely! If the trip is still available and all slots have not been filled we will gladly welcome you. Please be aware that a travel disclosure & photography release must be signed as well by the end of the second business day after registration. Registration is on a first-come, first-serve basis.

Once we have confirmed your booking, you will be added to a private Facebook group/WhatsApp/GroupMe chat with other travelers who have secured their booking on the trip as well. This group chat is separate from the main Facebook community, Melanin Voyage - Black Travel Community. Melanin Voyage will also send out important information related to your trip via email as well. Please make sure you place us on your email list so that you receive all correspondence.

If all slots on the trip have not been filled, he/she is more than welcome to join us! A deposit is required to secure their place! You can see all availability by visiting the experience registration page. On select trips, we will have a waitlist, but if we don’t, unfortunately, they will have to catch us on the next one!

Absolutely. During booking, just select the single occupancy option for "Land-Only" or "Air & Land". If you don't see this option available, please email us at booking@mvexperiences.com.

Yes. 15 to 21 days before departure, you will receive an airline confirmation number for your tickets. You may use your confirmation number to contact the airline and upgrade your seat.

We will also send out emails first, so please be subscribed to the Melanin Voyage email list. After that, notifications for group experiences will be placed in our Facebook Travel Group, Melanin Voyage - Black Travel Community. The order goes as followed: Email List, Facebook Community, Instagram Followers, and then everyone else!

If it has been indicated that there is indeed a waitlist officially by Melanin Voyage, you may sign-up for the waitlist by emailing support@mvexperiences.com.

Yes. You will need a passport to travel to an international destination. You may also need a visa, but that will be indicated in the booking if it is needed. When booking your trip, if you don't currently have a passport but will have one before your trip begins, place six (0) in the section for a passport number.

At the bottom of each booking page, there will be a button that says, "register now". This button will take you directly to our registration website to complete registration. Each individual that registers for an experience or trip with us will need to make their own individual account.

Unfortunately not. Each individual that registers for an experience or trip with us will need to make their own individual account. This is so the traveler can agree with the terms of their participation and submit their payments for their trip or experience.

Every individual who chooses to participate in a Melanin Voyage experience must have a "cancel for any reason" policy. NO EXCEPTIONS. It is up to you to secure a policy immediately after you have submitted a deposit to secure your experience with us.

If you selected the “Air & Land” option, you will meet up with Melanin Voyage and your experience coordinator at the designated departure airport. We will all meet and become slightly acquainted before boarding our plane to the destination. Don’t worry though. You’ll become more acquainted with your new travel family at the welcome dinner!

A group experience is a group of individuals (typically strangers) who meet to take a trip domestically or internationally. These individuals will come from different backgrounds and different parts of the country. Some will even be from overseas. We all come together with one goal in mind, to see the world.

On the trip, you will have a dedicated person taking photographs of you while you are on a trip of a lifetime! The last thing that we want you to do is to be behind a camera lens most of the time. We want you to take in the experience! Our lead photographer will be sure to capture those moments that you’ll always want to remember! A link to previous days’ photos will be sent each morning so that you can share on your Facebook, Instagram, YouTube, Snapchat, and more! We also have an exclusive “MV Vacation Filter” that makes our photographs POP!

The welcome dinner is one of the most important aspects of the trip. Here is where we all become acquainted with one another. We want you to break the ice with people that you will be spending the next 4-10 days with!

Payments will be made via our registration platform. Payments become due on the 1st of the month and are considered late on the 15th of the month. A fee of (10) dollars will be accessed for late payments via invoice. After 5 days of non-payment, your trip will be immediately interrupted. The booking will be canceled. Please be sure to keep up with your log-in information for the registration portal to make payments.

No. We do not take cash payments.

Payments are due on the 15th of the month. No exceptions. We don’t do payment extensions after 5 days past the due date. We do access a fee of (10) dollars per day that the payment is past due. After 5 days after the due date, if payment has not been received, your trip will be immediately interrupted. Your booking will be canceled.

Absolutely. During registration it gives you the option to make monthly payments or to pay in full. You can submit your full payment within the payment portal if you so choose.

Unfourtunately not. Upon conformation, we prepare for your arrival immediately. We cannot transfer funds paid to another individual under any circumstance.

Unfortunately, after you have booked the “Land & Air” option, it will not be able to be changed.

15 to 21 days before departure, you will receive a document with all travel information including flight confirmation numbers, flight itineraries, trip itineraries, and more. You may use your flight confirmation number to secure an upgraded seat.

Yes. 15 to 21 days before departure, you will receive an airline confirmation number for your tickets. You may use your confirmation number to contact the airline and upgrade your seat.

Yes. You will need to secure your own flights and transfers. When it comes to transportation while on the trip, that will be taken care of for you. It will just be the initial transportation option that will be your responsibility to book.

Yes, due to securing your own flights and transfers, this option is generally cheaper. Please keep in mind that if you choose to fly with the group after registration, you will be subjected to a current quote and not the same rate as listed on booking pages.

We can definitely assist you with that. You will be invoiced the fee for the current rate of the flight, transfers, and booking fee. Once you have paid the invoice, you will receive an email confirmation for the change. You will also receive an updated payment schedule. Email support@mvexperiences.com

We will send out a questionnaire to match you with someone who has the same likes, interests, and vacation style. The survey will include questions that determine your personality and expectations for the trip. At this point, you should have been getting to know individuals in the chat, and seeing who you feel like would make a great roommate!

(3) months before departure, we will make room assignments. We will send out notifications about when we will make these arrangements. Notifications will be placed in the private group chat and via email.

Disagreements should be handled between both parties. Both parties will be responsible for coming to an agreement. If you or your roommate are unable to remain in the accommodation, you will be responsible for booking your own accommodations and/or return flights. Melanin Voyage will not be responsible for booking additional accommodations/flights. No exceptions.